Recent content by Mopar

If Eclipse is interested in looking into the reason this unit is having issues, I welcome them. They can come on by look it over and we can resolve this issue...

I would have at least expected them to offer to take a look at it in person, yet that wasnt there interest. they didnt care what the true cause was and just wanted to be rid of me. This would be a great platform for Eclipse to build there customer service image, yet theyve shut down every...

Aside from all your wrong times and logistics, why are you avoiding the real issue? The siding falling off? is this a throw away trailer the customers should only expect 6 years out of? Ive done ALL the requested maintenence, what am i missing?

BTW you posted this at 3am on a Friday morning (I wasn’t even in our office) I just got back from being on the road, and this site doesn’t always send me notice when a customer is having a problem. Even my PM’s don’t come over to my e-mail… According to who's watch? the originial post was...

You know if they would have responded to me last week this could have been a lot better situation, but this is a result of very bad customer service...

Well after noticing that I had been posting on the Internet Eclipse finally contacted me. There explanation was that "well wind must have gotten underneath it" well no shit... WHY? "well you probable hit something and we can't warranty it" then says have a good day and HANGS UP ON ME! I will...

I don't want to go that far, yet. I will however keep records. I would like to just start with Eclipse responding to any of my contacts.

Agreed... The generator ended up having a faulty oil pressure switch that would malfunction intermittently, I've got to get a new one ordered and all will be well. With the generator that is...

Ive ran stabil from day one, and ive started the gen at least once a month to keep the fluids moving. Also it runs on the same fuel as my fuel station, so it gets turned over every so often...

yeah, lessons learned... i didnt want to buy a shitty trailer, i just wanted to buy a smaller one, oh well

I wasnt trying to be a dick, and no its not the worst thing in life that could happen. It just sucks paying a $500 deductable when you didnt do anything wrong. Im just warning others looking into toyhaulers that Eclipse is not the MFG to do business with. BTW this would have had been a non issue...

Yeah no kidding, the cars behind me had the pleasure of chewing on it all... haha, sorry i didnt kick it up to mach 2... and not that i was driving romotely near that speed, i leave my limiter at 102mph that way i avoid doing anything stupid. I had the cruise at 58mph, there was so much...

lessons learned, but unfortunately with the money crunch i cant really just go out and finance another trailer.

I know B, The generator MFG name is "Generac" but i guess with a name like that you shouldnt expect much. I was just venting my frustration on the quality, or lack therof, with the parts and materials used on Eclipse trailers.